Enso Rings Reviews

Don't believe the "no hassle" exchange and return on their site, they actually make it impossible to do and have no intention of returning any money or providing any customer service. At least Qalo will give a partial discount without any questions asked.

A great everyday substitute for my gold wedding ring, the silicon is safer and more practical for gym work or manual labour. The wife and I have several different designs that we alternate. The metallic effects look amazing, a personal favourite is the 'Dragon' with it's light adjusting colour. The rings have proved tough so far but are also cheap enough to replace. Delivery can understandably take some time from the US. Customer service has been exceptional from Enso.

Ordered from the australia. Did not receive the rings. They apparently charge you premium to add the capability of refunding and requesting a new shipment of your order. Please report to FTC

Tried to order from them and can't get my size for the thin one on any model, tired contacting them and the response is they are limited from the molds they have available. its disapointing...

Unless you want one of their special designs, I wouldn't buy from them. I have been wearing a ring I bought from them 8 months ago and it's already starting to tear. Although they have a lifetime warranty on the rings, you have to pay $10USD for shipping each time your ring rips. It's much cheaper to buy a set of silicon rings off Amazon and get new ones whenever they wear.

Purchased rings on 11/26 and live one state away. I needed them by 12/8. Contacted customer service on 12/6 and they responded that they should arrive 12/7. Nope. The update from DHL now says 12/9 at 9pm, which really means 12/10. They could have put these in the USPS priority mail and they would show up in 2 days. What a waste.

not serious not good

Terrible customer support. The product is not high quality. Mark my words: The ring will stretch, tear and degrade and you will end up paying them time and time again to get a new one under their 'warranty'. Save yourself the $, get a cheap silicone ring elsewhere and toss it in the trash when it degrades, then get a new cheap one. Stay away from Enso Rings.

tl;dr They changed their warranty practices and are now charging $4.99 in "domestic shipping" for torn rings. I'm pretty sure that covers shipping, the ring and then some. Pretty shady business practices.

My wife and I work in the trades and rock climb avidly so we decided to use Enso rings as our primary rings to avoid ring avulsion. We bought them in 2017 and paid $31 per ring. Originally we received free warranty replacements under their lifetime warranty. Then they changed their warranty program in 2019 and started requiring $4.99 in domestic shipping for a ring replacement. I don't believe for a second that it actually costs that much to ship a silicone ring domestically. If it were <$2 I could believe it and be ok with paying it but it feels like they're charging for shipping, the cost of the ring, and then some.

So disappointed! I paid over $35 for a rose gold silicone thin band ( that costs much less to make!) and I have a very visible tear in it. Now, I am expected to pay for shipping for a replacement ring and pay to ship the damaged one back. (This all after I sent pictures as proof of the damage).

For all the money this company makes, you would think they'd pay for the shipping of the replacement and let me toss the torn one in the garbage.

Go to Claire's and get a fake ring or order any other silicone band for much cheaper off amazon.

I shared my disappointment with customer service and they replied that they need to charge me the shipping fee ( for a replacement) because of the pandemic affecting their business (which is NOT a small business and who's prices are expensive).

I am a front line healthcare worker in one of the most affected regions of NYC and I know just how bad this pandemic is. For anyone to use it as an excuse to not pay for their customer's $5 shipping label for a replacement band ( due to POOR quality) is pathetic.

If I could give no stars, I would.